Social Affairs Service

Social Affairs Service - information
Following CERN's measures and recommendations in relation to the coronavirus COVID-19 situation, in order to protect the health of all CERN’s personnel, contractors, visitors and beneficiaries, the Organisation has taken the decision to limit activities on-site to those essential for the safety and security of the site and equipment. The Social Affairs Service will still endeavour to respond to any queries by email or telephone. Please accept our sincere apologies for any delay and thank you for your patience and understanding.


The Social Affairs Service is a drop-in service open to all members of CERN personnel (employed or associated), beneficiaries of the CERN Pension Fund, and members of their families. It offers advice and support in a variety of circumstances (professional and private). The Service guarantees confidentiality.

The Social Affairs Service team handles requests concerning many different topics, including: language courses, pre-school and child-minding facilities, the procedure for employing domestic staff or au pair, the education system in Switzerland and France, the recognition of children with disabilities, employment possibilities for spouses of members of personnel, the health care systems in Switzerland and France, rehabilitation and invalidity, divorce or separation, retirement, death and bereavement, and debts.

The Social Affairs Service offers:

  • Information on integration and stay in the Host States.
  • Counselling regarding concerns and problems of a personal, family, professional, administrative or financial nature.
  • Assistance in dealing with relevant authorities or services.
  • Support in facing new situations.

For more information on the Service's activities, please check its leaflet.

Related online information:

Updated on: 20/03/2020